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Guest travel

Booking for a guest: separate organiser and passenger details

A transfer arranged by somebody else still needs a reachable traveller.

Booking for a guest: separate organiser and passenger details — editorial illustration

Name both contacts

Identify the person arranging the booking and the person travelling. Provide a passenger contact that will work on the day, with the international country code. Keep billing questions directed to the organiser if that is the agreed arrangement.

Pass on practical instructions

Send the traveller the pickup time, meeting instructions and reference. Do not forward payment credentials or unrelated personal information. Check that the traveller knows which service to contact if the flight or destination changes.

Coordinate updates once

Agree who will communicate changes to the transfer. If both organiser and passenger send updates, make sure they refer to the same confirmed itinerary. A single consolidated message reduces ambiguity.

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Your questions. Answered.

A little clarity.
Before you travel.

Still have a question? We are here to help.

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How do I book my transfer?

Select pickup and destination from the address suggestions, then add the date and pickup time. Review the vehicle offer and follow the booking steps shown. Keep the resulting confirmation and reference available for your journey.

How much does the journey cost?

The fare depends on the exact addresses, travel time, vehicle category and additional requirements. Check the offer in the booking system or ask for a personal quote. This page does not promise a fixed fare.

Where will I meet the driver?

For your pickup, use the meeting point agreed in your confirmation. Provide a full address and, for an airport pickup, your flight number. Contact us before the journey if the instructions are unclear.

Can I travel with children or extra luggage?

Tell us the number and ages of children and which child seats you need. Include suitcases, strollers, skis and other bulky items. The vehicle and equipment must suit your requirements and be confirmed.

What if my flight or plans change?

Tell us about any change to your flight number, arrival time or address as early as possible. Waiting time, adjustments and applicable conditions are determined by your booking confirmation. Contact us to clarify anything that is not specified.

Is my transfer confirmed after I fill in the form?

No. The form starts the booking process or prepares a WhatsApp enquiry. Your subsequent booking confirmation is what matters. Check the date, time, route, vehicle requirements and fare before travelling.

A better start. A smoother journey.

Your journey is personal. So is our service.

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