Arriving late at your hotel: coordinate access before flying

Confirm the hotel process

Ask the hotel how late arrivals enter the building and collect a key. Keep private access codes out of general booking notes. The transfer confirmation does not confirm that reception will be open when you arrive.

Share the useful address detail

Tell the transfer operator which entrance is intended for the drop-off and whether there is a known access restriction. Include the full street address even when the hotel name appears in the address search.

Handle flight changes with both parties

If arrival shifts significantly, contact both the hotel and the transfer service. Updating one does not automatically update the other. Keep the two confirmations available so each arrangement can be checked separately.

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How do I book my transfer?

Select pickup and destination from the address suggestions, then add the date and pickup time. Review the vehicle offer and follow the booking steps shown. Keep the resulting confirmation and reference available for your journey.

How much does the journey cost?

The fare depends on the exact addresses, travel time, vehicle category and additional requirements. Check the offer in the booking system or ask for a personal quote. This page does not promise a fixed fare.

Where will I meet the driver?

For your pickup, use the meeting point agreed in your confirmation. Provide a full address and, for an airport pickup, your flight number. Contact us before the journey if the instructions are unclear.

Can I travel with children or extra luggage?

Tell us the number and ages of children and which child seats you need. Include suitcases, strollers, skis and other bulky items. The vehicle and equipment must suit your requirements and be confirmed.

What if my flight or plans change?

Tell us about any change to your flight number, arrival time or address as early as possible. Waiting time, adjustments and applicable conditions are determined by your booking confirmation. Contact us to clarify anything that is not specified.

Is my transfer confirmed after I fill in the form?

No. The form starts the booking process or prepares a WhatsApp enquiry. Your subsequent booking confirmation is what matters. Check the date, time, route, vehicle requirements and fare before travelling.