From the room to the vehicle
Think ahead about how you will get to the entrance with all your bags. A locked courtyard, a lift or a long hotel corridor may mean extra preparation time. Agree on an accessible pickup point before going to bed.
Check the full date and time details
Check the date particularly carefully for a departure shortly after midnight. A pickup at 00:30 already falls on the next calendar day. Use the same date and time format in your message as in the booking confirmation.
The final check
Charge your phone, check the ringtone and have the booking reference ready. If you need to change the pickup address, report the change directly; changing a calendar entry does not inform the driver.
