Match the hotel to its building
A hotel group may operate several locations. Copy the full address from your accommodation confirmation instead of relying on the brand name. Ask reception which entrance is suitable for a pickup with luggage.
Finish checkout before pickup
Settling the bill, returning keys and collecting stored bags take time. Be at the meeting point for the agreed pickup. If guests are staying in different rooms, nominate one passenger contact who can be reached on the day.
Describe each leg separately
For a hotel change, include both properties and their full addresses. Declare a luggage stop or an additional passenger pickup in advance. For an airport journey, add the flight number and the airport arrival time advised by your airline.
