Check vehicle access
If necessary, ask reception which entrance is intended for vehicle pickups. Copy that entrance’s street address into your journey note. The hotel name and room booking confirmation may give a different address.
Plan checkout before pickup
It is best to deal with the bill, key return and luggage storage before the agreed pickup time. Allow for the walk from the room to the meeting point. The pickup time marks the start of the journey, not the start of checkout.
When changing hotels
If your accommodation changes, inform Zurich Taxi with the complete new address and your booking reference. A change on the hotel platform does not automatically reach the transfer service.
