Match the hotel name to the building
Hotels in the same group may have several locations. Copy the full address from your hotel confirmation instead of just using the brand name. Ask reception which entrance is suitable for a pickup with luggage.
Schedule checkout before pickup
The bill, returning keys and luggage storage take time. Be at the meeting point at the agreed time. If several guests are travelling from different rooms, designate a reachable contact person for the group.
Record the onward and return journeys separately
For a hotel change, both hotel addresses belong in the booking. An intermediate stop for luggage or another guest must be specified in advance. For a journey to the airport, add the flight number and the airline’s recommended arrival time.
